Privacy Policy
1. Introduction
Welcome to Home Salon. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. By using the App, you consent to the practices described in this policy.
2. Information We Collect
a. Personal Information
- Name, email address, phone number
- Address for service location
- Payment information (processed securely through third-party providers)
- Profile details (if applicable)
b. Non-Personal Information
- Device information (model, operating system, unique device identifiers)
- Usage data (features used, interaction details)
- Log data (IP address, access times, error reports)
3. How We Use Your Information
- To provide and manage salon services at your doorstep
- To process payments securely
- To communicate with you regarding appointments, updates, or promotions
- To improve our services and user experience
- To comply with legal obligations
4. How We Share Your Information
- Service Providers: Beauticians and stylists for fulfilling your service requests
- Payment Processors: Third-party payment gateways to process transactions
- Legal Authorities: When required by law or to protect our rights
5. Data Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We recommend using strong passwords and keeping your login credentials confidential.
6. Your Rights and Choices
- Access, update, or delete your personal information
- Opt-out of promotional communications
- Request a copy of the data we hold about you
7. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
8. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the App, and we encourage you to review it regularly.
10. Contact Us
Company Name: Home Salon
Address: 73A Vastu Shree Colony, Geetanjali Colony, Mohru Nagar, Jaipur, Rajasthan 302020
Contact: 9057095082
Email: homesalooncustomer@gmail.com
Terms and Conditions
1. Acceptance of Terms
By using Home Salon, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the App.
2. Services Provided
Home Salon offers at-home salon services provided by professional beauticians. Appointments are subject to availability and confirmation.
3. User Responsibilities
- You must provide accurate and complete information when booking a service.
- You agree to pay for all services requested through the App.
- You are responsible for ensuring a safe and clean environment for the service provider.
4. Booking and Cancellation
- Appointments must be booked in advance through the App.
- Cancellations or rescheduling must be done at least 10 minutes before the scheduled service.
- Late cancellations may be subject to a cancellation fee.
5. Payment and Refunds
- All payments must be made through the App using approved payment methods.
- Refunds are issued only in cases of service failure, subject to review.
- Any disputes regarding payment must be reported within 3 to 4 working days of service completion.
6. Service Limitations
- We reserve the right to refuse service to anyone at our discretion.
- Services may be limited based on location, availability, or other factors.
7. Liability Disclaimer
- We are not liable for any damages, injuries, or dissatisfaction arising from services provided.
- Users assume all risks associated with the use of the services.
8. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the App constitutes acceptance of the revised terms.
9. Contact Information
Company Name: Home Salon
Address: 73A Vastu Shree Colony, Geetanjali Colony, Mohru Nagar, Jaipur, Rajasthan 302020
Contact: 9057095082
Email: homesalooncustomer@gmail.com